What I Do As a system performance engineer, I monitor our telecommunication network performance, integrate new nodes to enlarge the coverage to serve more customers, discover issues, create reports, and work with vendors to find resolutions.
Why Engineering? I am a logical person and pay attention to details. This helps me to find problems that can be easily ignored. I also have to be creative and approach issues from different angles. As an engineer I have the opportunity to use my skills and strengths to make the world a better place.
School Days MSEE: Tennessee Tech University, TN. (1997) BSCS: Beijing University of Posts and Telecommunications, CHN. (1989)
My Day At Work . Monitor network performance including 911 calls . Create performance reports . Communicate with different groups across Verizon and vendors for issues and resolution . Integrate cell sites . Meetings and trainings for technology advancement
Best Part . Built temporary small portable cell site to support South Florida Fairground event - went there two times to test signal coverage there and had fun at the event! . Provided monitoring support at Miami Super Bowl (2020) and Tampa Super Bowl (2021). . Had fun at team built events: Strikes at Boca and Topgolf in south FL.
Proud Moments . Received Motorola Bravo awards for exceptional customer configuration test in achieving customer commitments with high quality. . Proudly a part of the Florida team which carried the most LTE/VoLTE FOA at Verizon. . Being selected in monitoring Verizon network performance for Miami and Tampa Super Bowl in 2020 and 2021.
Challenges . I worked more than 5 years after graduation from a college in China. I had to pick up book again to prepare GRE for my master degree program at US. I went to nearby university to study English during the days and worked at nights. . My first job at US is working at Motorola. I used lunch hour to practice spoken English at the toastmasters meeting.
My Family My husband and I met in college in TN and we have 3 daughters. The oldest daughter is a double major (business administration and data science) senior at Berkeley with full tennis scholarship. The second daughter learned guitar and bass by herself and has fun at a local band. The third daughter is a straight A student since preschool and is now at FAU High where high school and college study are combined. She takes care of 2 beautiful birds. We have pet chickens living in a beautiful 2 story coop with windows and we live in just one story house. Our neighborhood has 2 Indian blue peacocks. I pretend they are mine when they show up at my front yard:-)
Dreams and Goals Short term: take training in leadership, enhance skills, and do more volunteer work. Long term: make smarter decisions, find more efficient processes, promote better practices across many groups, and show more confidence and be more adaptable to change.
Inspiration My college roommate Vivian encouraged me to study in US when I was in the 20s. This changed my life path. Also many others encouraged me to advance. Thanks for all!
Want to be an Engineer? Once you get over the obstacles, you will enjoy the fun as an engineer to make life easier by providing useful tools and services. The world changes constantly, and we need more young women join to the engineering force to tackle real problems and find the best solutions using creative, imaginative and logical thinking.
Hobbies . practicing yoga . making arts and crafts . playing tennis and racquetball . taking care of pet chickens . feeding wild birds . watching the neighbor's peacock dancing at the front yard